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Help Centre

How can we help?

Guides, walkthroughs and answers to common questions.

🔌
Getting started
  • Create your account
  • Connect your booking system
  • Understanding your first dashboard
  • Inviting your team
💸
Recovering revenue
  • How cancellation recovery works
  • Setting up smart replacement invites
  • Suggesting recurring slots
  • Viewing attributed booking value
📣
Campaigns & messaging
  • Your monthly messaging allowance
  • Sending a WhatsApp campaign
  • Setting quiet hours
  • Understanding opt-out handling
📊
Analytics
  • Reading your utilisation chart
  • Demand heatmap explained
  • Player retention cohorts
  • Booking pace forecast
⚙️
Account & billing
  • Changing your plan
  • Billing and invoices
  • Adding team members
  • Cancelling your subscription
🛡️
Privacy & compliance
  • How Padeliy accesses your data
  • GDPR & player consent
  • Data retention
  • Security overview

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Padeliy

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